Joseph M. Juran

Joseph M. Juran is one of total quality management philosophy leaders ,he was born in 1904 in Romania.

Since 1924,Juran has pursued a varied career in management as an engineer,executive, government administrator, university professor, labor arbitrator,corporate director, and consultant. Specializing in managing for quality, he has authored hundreds of papers and 12 books, including Juran’s Quality Control Handbook, Quality Planning and Analysis (with F. M. Gryna), and Juran on Leadership for Quality.

His major contributions include the Juran trilogy, which are three managerial processes that he identified for use in managing for quality: quality planning, quality control, and quality improvement.

Juran conceptualized the Pareto principle in 1937. In 1954, the Union of Japanese Scientists and Engineers (JUSE) and the Keidanren invited Juran toJapan to deliver a series of lectures on quality that had profound influence on the Japanese quality revolution.

Juran is recognized as the person who added the “human dimension” to quality, expanding it into the method now known as total quality management (TQM).