Malcolm Baldrige National Quality Award (MBNQA)

In my opinion , Malcolm Baldrige National Quality Award is the most easy and powerful guide that any one can use to achieve excellence in business.

What is MBNQA ?

It is a criteria designed to help organizations use an integrated approach to organizational performance management that results in :

1.Delivery of ever-improving value to customers and stakeholders, contributing to organizational sustainability

2.Improvement of overall organizational effectiveness and capabilities

3.Organizational and personal learning

Benefits of using MBNQA:

1- achieving sustainable results in today’s challenging environment

2- help you think strategically

3- help you align your processes, your people, your resources, and your customers’ needs.

Click here to read why apply MBNQA

Who can use MBNQA :

Whether your organization is small or large; is involved in service, manufacturing, government, or nonprofit work; and has  one office or multiple sites across the globe, the Criteria provide a valuable framework that can help you measure  performance and plan in an uncertain environment.

The Criteria can help you align resources with approaches, such as ISO 9000, Lean, a Balanced Scorecard, and Six Sigma ; improve communication, productivity, and effectiveness; and achieve strategic goals.

How to use MBNQA criteria?

You can apply for the award or just download and using it as a guide for excellence.

Useful tools to begin :

1- Getting Started .

2-Are We Making Progress .

3-Are We Making Progress as Leaders.

4-Malcolm baldrige national quality award

Malcolm Baldrige National Quality Award Website