Process Management

To understand what is process management , we have 1st to know ....What is process ? Take a look below and think... do you understand what is your process ?

 

Process is :

  • series of interrelated actions taken to transform a "concept or request or an order " into a delivered product or service .
  • an activity or group of activities that take an inputs , add value to it , and provide an output to an internal or external customer.

After we know what is process ,we hear some one say.. " what is the difference between process and system " Good Question.

System is :  

  • Network of connecting processes that work together to achieve the aim of the business.

So , we may have a system (e.g. : accounting system ) which have processes ( accounting process ) ands finally sub process ( simple calculation )

Process management

It is usually a collection of practices , techniques , and tools to implement , sustain , and improve process effectiveness, and it must go through 3 stages " process planning , process control , process improvement "

 

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