As a result of the financial crisis, many companies have turned to the integration capabilities of Business Process Management (BPM) tools.

According to Aberdeen Group benchmark report "BPM and Beyond: The Human Factor of Process Management," Best-in-Class companies work to build an information culture around BPM usage.
 

In order to improve operational processes and drive down costs, business owners and managers are now looking for employees who can regulary apply BPM tools to their work.
 

What We Offer:
 

Basic Business Process Management User Guide!  

(E-book for immediate download)    

BPM gives readers practical insight into how they can create a coherent business process improvement system.

Who Can Benefit from This Guide?
 

Basic Business Process Management User Guide is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector.
 

It is also be useful as a textbook for students in courses relating to quality management and continuous improvement.
 

What's Included?
 

1- The first part presents an overall business process improvement model (14 steps)
 

Step 1: Select the process for improvement

Step 2: Organize a team to improve the process.

Step 3: Define the current process using a flowchart.

Step 4: Simplify the process by removing redundant or unnecessary activities.

Step 5: Develop a plan for collecting data  

Step 6: Assess whether the process is stable.

Step 7: Assess whether the process is capable.

Step 8: Identify the root causes which prevent the process from meeting the objective.

Step 9: Develop a plan for implementing a change

Step 10: Modify the data collection plan developed in Step 5, if necessary.

Step 11: Test the changed process and collect data.

Step 12: Assess whether the changed process is stable.

Step 13: Assess whether the change improved the process.

Step 14: Determine whether additional process improvements are feasible.
 

2- The second part of the guide presents the overall detailed instructions to apply the 14 steps. Included are ready to use forms for each phase of the overall improvement steps.
 

3- For each of these steps, a selection of suitable tools is presented with background, steps to use them, and an example of their use.
 

4- The final part contains a number of  excel templates. These templates support most of the tools presented.
 

What make this guide Unique? Designed as Do it yourself  Guide, BPM explains general theory. Then gives you detailed instructions. Then gives you ready to use forms &  Excel templates.

 Amaze your boss and your coworkers.  These user guides save you time and effort delivering improvement projects. By using them you will create high quality process, boosting your  improvement project success.
 

The guide includes process management tools, templates, forms and checklists to help you . Every  template describes the tasks you need to do to complete the process improvement project quickly and easily.

 
More people use these templates because they: