Continuous Quality Improvement
Versus
Top Management
I am amazed at how many people have great ideas that are not seeing the light of day because they have not been accepted by management.
This situation exacts a high cost. It lowers morale, lowers employees regard for management, causes problems to continue and thwarts improvements that would profoundly benefit organizations.
We quality professionals can do a lot to turn off executives inadvertently and hurt our chances of selling good ideas.
But ,Tell me, Have you ever done any of these things or seen others do them :
Demonstrate a lack of business and financial skills. The higher the position, the greater the necessity for global business and financial skills.
Focus too much on techniques. Many quality professionals get so excited about the execution of the methods, they focus on that when speaking to senior managers.
Focus narrowly instead of broadly. If you focus exclusively on matters that directly concern your department, your perceived “value bandwidth” will remain quite narrow.
Feel discomfort around senior managers. Sometimes people are just not comfortable around senior managers, for whatever reason.
Be excessively conservative. In the quality profession, we quite appropriately take great care to check, verify and assure every aspect of our work.
Many quality professionals use kanbans, kaizen, poke yoke and other such terms when talking with top management. You need to understand the theory. The CEO isn't interested in learning Japanese.
Also i developed a small report about the same topic called*"Selling New Ideas To Top Management"* which contain :
1-Understand why precious ideas fail to reach execution.
2-You can't turn your boss from "idiot" into consideratepersonality.
3-Have you ever done any of these things or seen others do them.
4-Developing an idea.
5-Align the idea with organizational goals.
6-Build a business case for your idea.
7-"Dollarize" your suggestion.
8-Engage partners.
9-Become project manager of your idea
10-Make alliances with key managers and peers.
You can download it Here
Do you have same experience ;Tell Us !!
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Current And Strategic Cost Benefit Presentation
thank you
The Language of Management is Money
Management is only interested to its interest
Presenting ideas right is key to their adoption
The CEO isn't interested in learning GEse
We need leaders...not bosses..!
Not rated yetThe CEO isnt interested in learning Japanese !!
What Other Visitors Have Said
Any improvement plan or idea lies into 4 categories:
1. Low cost, Low benefit which is waste for top management.
2. High cost, low benefit which ...
first of all thank you about this topics
you touch my mind with this thoughts.
You give me another meaning about quality managment
but i want to ask ...
Joseph Juran said that the basic language of upper management is money. (Juran's Quality Control Handbook 4th edition (1988), page 4.4.)
Juran also ...
It look nice, but I have one concern here, I have been working in quality and food safety both in food manufacturing and service setups what I have seen ...
This is an important topic. Presenting ideas right is key to their adoption.
I would suggest that Step 5 be moved before Step 4 and changed to "Know ...
The same goes for GEse (or Six Sigma dialogue). Engineering, IT, Quality Departments are filled with people who have to get the job done. We need tools ...
This is an all-pervading phenomenon these days in the corporate culture. The reasons can be many.
But the root cause is our managers nowadays are more ...
